Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) is an extra layer of protection used to guarantee the security of your profile beyond just a username and password.

Setup

In order to use 2FA you’ll need to install a third-party authenticator (TPA): Google Authenticator, Authy, etc.

Open the Profile screen from the main menu (side menu);

1. Toggle the Two-factor authentication switch to enable it. This opens the Two-factor authentication page;

If you don’t have an authentication app, press ‘Install authentication app’;

Once the TPA is installed, return to TabTrader.

2. There are two options for adding your secret key to your authentication app:

a. Press ‘Open in Authenticator’. Your secret key will be automatically added to your authentication app.

b. Copy this key and paste it into your TPA. Select ‘Add Account’, paste the key and tap ‘add’. Make sure that the ‘Time-based’ option is enabled.

3. The TPA will start showing randomly generated and frequently changing codes for TabTrader. 

4. Copy the one-time 6-digit passcode before it expires.

(Timing is important with authenticator apps! You have about 30 seconds from the time your app generates the code to paste it into TabTrader.)

5. Return to TabTrader and confirm the 2FA setup by entering this 6-digit code.

Best practices

Every time your TabTrader profile is accessed from a new device or after restoring the app, you’ll be required to enter a new 6-digit code.

Store your setup key safely. Do not show it to anyone.

In order to disable your 2FA

1. Toggle the Two-factor authentication switch to disable it.

2. Confirm the action with the 6-digit code from your TPA.

Should you lose access to your 2FA, contact us via the email address your TabTrader profile is associated with at [email protected] and request to remove 2FA.

Note that all your API keys will be removed along with the 2FA.